This Privacy Policy pertains to online interactions with individuals visiting the website and information shared through Xevia Diamonds. This policy exclusively pertains to information gathered through online activities on this website.
By using the website, you acknowledge reading and consenting to this privacy policy.
Collection of Information
We gather personal information when customers place orders, submit enquiries, sign up for our Private Circle communications, or request updates. Collected data includes:
- First and last name
- Email addresses
- Contact details, including mobile phone numbers
- PIN/ZIP code
- Demographic profile (age, gender, date of birth, anniversary, spouse's birthday, address)
- Opinions on services, products, and features on the platform
Additional data collected during service usage includes:
- Device information
- Domain server
- Location information
- IP address
- Web browser type
- Network carrier
We also track:
- Pages visited / accessed
- Links clicked on the platform
- Number of times a page is accessed
- Items viewed, enquired about or saved
- Payment information for purchases, including credit/debit card numbers, bank details, and authentication data
- Information from schemes, promotions, contests, feedback submissions, and profile forms
- Customer traffic patterns and platform utilisation
All personal information collected aims at enhancing relevance and your shopping experience.
SMS Policy
SMS notifications are exclusively sent to subscribers of Xevia Diamonds newsletters or updates. Subscriber information is not shared elsewhere.
Cookies and Similar Technologies
The platform uses cookies and other technologies for enhancing, personalising, and securing our products and services. This includes content personalisation, advertisement measurement, and behaviour understanding. Disabling cookies may impact service use.
Security
Our platform employs security measures and standards to protect against loss, misuse, and alteration of information. Secure servers are used for transactions, though no security system is entirely impenetrable.
Access & Correction
Xevia Diamonds provides access to your personal information and correction abilities. Customers can contact the atelier at +91 92033 26281 or enquiries@xeviadiamonds.com for assistance.
Phishing
The company prioritises safeguarding against identity theft and phishing, never requesting credit card information or national identification through non-secure communication.
Terms of Use, Notices, and Revisions
Visits are subject to this Privacy Notice and Terms of Use. Both policies may evolve over time to reflect business developments. Reminders are sent periodically, though customers should check the website for updates.
Data Usage
Collected information is used for:
- Operating and maintaining the website
- Improving, personalising, and expanding services
- Analysing user behaviour
- Developing new products, services, features, and functionality
- Communication, customer service, updates, and marketing purposes
Log files capture visitors' internet protocol addresses, browser type, date and time stamps, and page interactions.
Advertising Partners
Third-party ad servers or networks may employ technologies like cookies, JavaScript, or web beacons in their advertisements and links. These technologies obtain IP addresses to measure advertising effectiveness and personalise content. Xevia Diamonds lacks access to or control over the cookies used by these third-party advertisers. Users can disable cookies through browser options.
CCPA Privacy Rights
California consumers possess the right to:
- Seek information regarding categories and specific pieces of personal data collected
- Request deletion of personal data
- Opt-out of personal data sales
Requests made will be responded to within one month.
GDPR Data Protection Rights
Users are entitled to:
- Access personal data by requesting copies, possibly incurring a small fee
- Correct inaccurate information and fill in incomplete data
- Request erasure of personal data under specific conditions
- Raise objections to personal data processing under specific conditions
- Request data portability to transfer collected data under specific conditions
Responses to requests will be provided within one month.
Children's Information
Xevia Diamonds does not knowingly collect personally identifiable information from children under the age of 13. Parents and guardians should monitor children's internet activities. If a child has provided information, customers should contact the company immediately for removal.